Frequently Asked Questions

Welcome to our FAQ section! Here, we answer some of the most common questions to make your shopping experience smooth and enjoyable.

What materials do you use?
We use high-quality materials, including sterling silver, gold, gemstones, and sustainable options, to craft our jewelry.

Do you accept custom orders?
Yes! We love creating personalized pieces. Contact us with your ideas, and we’ll bring them to life.

How do I care for my jewelry?
To maintain its shine, keep your jewelry away from water, perfumes, and harsh chemicals. Store it in a cool, dry place.

What is your shipping policy?
We offer worldwide shipping with tracking. Delivery times and costs depend on your location.

Do you accept returns or exchanges?
Yes, we accept returns or exchanges within [30] days of delivery. Please review our return policy for details.

Can I track my order?
Absolutely! Once your order is shipped, you'll receive a tracking number via email.

How can I contact you?
Reach us anytime form on our website.

If you have more questions, feel free to get in touch! We’re here to help. 😊